Return Policy

Any watch purchased from Exactime Watch & Clock’s website is guaranteed an unquestionable three day return policy; this allows our customers to fully inspect the quality and authenticity of the purchased watch. The full purchase price, shipping costs, and restocking fees will be refunded entirely to the customer if the watch is returned in the same condition:

  • The watch case has been unopened
  • Any protective plastic film remains on watch
  • The box and all paperwork are returned
  • No links have been removed from the bracelet

If any of these have been violated, then a 10 to 20% restocking fee will be charged to the customer to ensure the watch is adequate for re-sale.

All of our pre-owned watches come with a limited six month warranty for domestic purchases. All costs covered at no expense to the customer. 

Please note that we do accept international purchases as a special purchase. Please email us at to request a purchase and warranty information.

Please feel free to contact us with any questions or concerns at

We are committed to customer service and appreciate your business.


Thank you,

The Exactime Team